Webuycars Polokwane not answering calls or giving feedback

I bought a motorcycle from we buy cars Polokwane on 31/07/2025 The motorcycle needs to be transported to the dome branch for collections This was arranged with Kenny and sounded like this was going to happen almost the following day. The salesman (Kenny) was verry helpful up to when the transaction was complete. I have now sent him whatsapps and try to phone him but he just ignores my messages or calls. I tried phoning the branch a few times but the phone just goes silent when selecting the option to talk to someone.