MN
Malcolm N

1 reviews | Active since Dec 2016

30 Jan 2024, 06:20

WeBuyCars offered me R170,000 for my vehicle

WeBuyCars offered me R170,000 for my vehicle. After viewing the vehicle and confirming all information was true and valid the offer was reduced to R160,000. The person that viewed the vehicle reported false information about the car and displayed a lack of knowledge of vehicles. He was also rude and refused to listen to what I was saying. This is a underhanded organisation that lacks integrity.

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Replies (4)
Webuycars.co.za
Webuycars.co.za's reply30 Jan 2024, 08:36
Official
Good day,

It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
MN
Malcolm N's update09 Feb 2024, 11:57
Reviewer Update
I have provided all the information that Shamel falsely recorded on the vehicle assessment. I've also brough to your attention his ignorance on the subject matter of vehicle paintwork yet you did nothing to address this. I will assume this is the way you operate in lowballing people when purchasing vehicles.
MN
Malcolm N's update22 Feb 2024, 10:08
Reviewer Update
This organisation lacks integrity. Be very careful when selling or buying vehicles. Rather go to the trusted dealerships out there.
Webuycars.co.za
Webuycars.co.za's reply02 Mar 2024, 09:16
Official
Dear Malcolm

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards