WeBuyCars? No, WeSellLies

I have been looking on their website for the past month everyday looking for a good deal. On the one particular morning I saw a 2010 Volvo C30 T5 with low millage and a good price. I always check the Dekra report and "A/B Rating" to determine the condition.

This specific car had an A-rating and the only roadworthy relevant issues was the front tire wear and cracked fog light. Which is normal wear and tear for the age of the car.

I submitted a request online and a lady (Nikita) assisted me. I submitted all my documents to her to start the finance application. That saturday I drove through from Klerksdorp to the Midstream branch (420km round trip) for the test drive as I really was interested.

Test drive happend early just after they opened, around 08:30. I was happy and only small issue (most likely the shock mounting) was picked up during the test drive.

The sales consultant said they will send for assessment and load on the purchase price when fixed. I was concerned that this car wont be on the floor for long and I asked if they can hold the car for me, as I already started the finance process and was already approved.

He said a R5000 holding deposit is needed to ensure the car is reserved. I swiped my card and was excited that I will be getting a car I've wanted for very long.

Monday I whatsapp the sales consultant and ask if the car is going in for the checks. Also asked Nikita what else might be needed to finalize the purchase. No response for 2 days.

Tuesday morning I get a call from another Nikita (online sale person) asking if everything is in order and I tell her I am just waiting to hear how much the repairs will be then we can finilize.

Next thing they say the car is now rated "B" and finance is no longer an option. This after the DEKRA report only mentioned small issues. I then asked what else was wrong with the car that it had to change the rating from A to B. No one could tell me. I opted then for a cash sale and response I got was that the car was sold??

But how, i paid R5000 to reserve the car for me???? I then requested a refund on Tuesday cause I have been **** to by the sales person as no direct awnser was given about what is wrong with the car. Check online and the car went from "sale in progress" to normal, But still rated "A". Hour later the car shows "sale in progress" with "A" rating. Now I know someone was given preference to the car even though I paid the holding deposit.

It is now 8 days later and STILL MY REFUND IS NOT IN MY ACCOUNT!!!!!!!

How eager to take my money and to lie to me, but when my money needs to come back everyone is "SLAPGAT"!

I will most definitely not recommend or do business with this *************, unfaithful, dishonest business ever again!!

Sales person at midstream - Enrico Myburgh Finance lady (Midstream) - Nikita (not sure about surname)