1 reviews | Active since Nov 2013
WeBuyCars - No Concern for Customer Issues
Horrible service when it comes to issue resolution. It's almost a month now and there's no proper communication. Kayla Redelinghuys does not respond to emails requesting feedback. You can't trust what she says either because when I called for feedback a couple weeks ago, I was told I would be notified of the outcome that same day. There is no concern for the customer, even after notifying them that the mechanic would need to start charging storage fees since the vehicle had been with them for so long. I eventually had to bring it back home while the wait continues. I will never deal with any branch of WeBuyCars ever again.
NB: The concern was raised on 1st August 2024. The reference number is 72949. Even after they rep**** to this post, progress is still slow.
