1 reviews | Active since Mar 2009
Webuycars - no aftersales service and empty promises - 7 weeks later without a vehicle!!!
It is now another week gone by, and no resolution to my vehicle, standing at the dealer for 7 weeks now, and webuycars still does not want to come to the party. Just a reminder, the vehicle was driven less than 2 weeks and under 1000km, and it broke down. Now they are trying to get out of the transaction, by trying to cancel it..... Obviously because they realise it is going to cost them dearly. I will not back out!!! They are now willing to pay for the stripping of the engine, because Innovation group, cleverly has fine print that you as customer are liable for the costs of stripping and quoting for the repairs in their warranty!!!! I will fight and still insist on a replacement engine and will not change my mind!!!! The unnecessary costs you approve to strip and quote and the whatever more costs come your way, I will fight in the highest court!!! They even blocked me from their social media pages, to prevent me making true statements about their service. I remind you that a week after the brakedown, you promised to carry all costs involved. I am also insisting to get the recording of this conversation between myself and Charleston Ruiters on Friday, 3 November 2023. I have sent multiple messages on facebook, before being blocked, and the response was the same everytime - We have sent through your details and requested that you get contacted as soon as possible. Not surprised at all, but not one call other than from mr. Ruiters himself - 2 weeks later!!!!!!!!!! You cannot block me on Hellopeter, so accept what comes your way!!! Something else to take in mind when buying from them - THEY ARE NOT REGISTERED AT THE RMI - Retail Motor industry!!!! This must be a warning sign by itself - no go to PE Wesells**** -Innovation warranty worst ever!!! STAY FAR AWAY!!!!!
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
The public must take note of this information and aftersales service!!!!! Beware if you ever consider buying from Webuycars in PE, and for that matter anywhere else.
There is a reason why they are not registered at RMI!!!!!!!!
The public must take note of this information and aftersales service!!!!! Beware if you ever consider buying from Webuycars in PE, and for that matter anywhere else.
There is a reason why they are not registered at RMI!!!!!!!!
