1 reviews | Active since Mar 2009
WeBuyCars Nightmare
Against my will, because of my FB post, and a lot of other FB posts where everyone said DON'T buy at WeBuyCars, we decided to buy my sons first car at WeBuyCars Silverlakes. What a NIGHTMARE experience!!!
1) They don't disclose information - like that they have a Terms & Conditions and what it entails 2) They are totally unprofessional - from the Sales People (including the manager) to the F&I people (my husband keep telling me they are a listed company and sell a 1000 cars a week - I don't believe it because they are not efficient at all) 3) They say one thing but then actually mean another - "Yes we'll see you tomorrow to pick up your car", "We'll see you now-now to pick up your car" - drove their, waited 1 1/2 hours and drove back with nothing because their paperwork was not in order 4) They looooove to waist your time 5) They have their own set of rules - and the bank-finance division hate them. They don't want to work with them at all because their F&I don't know what they are doing.
I will never in my life buy a car from them again ... I actually want to buy a new car for the business now but I am soooo over buying a car after more of 2 weeks (It should have been 3 days) struggling with WeBuyCars that I will rather drive my old car for another 5 years
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
2 1/2 weeks later and when my husband got there now, he still has to fight to get the car. Which Silverlakes got paid for in full 3 days ago. I'm now going to send WeBuyCars Silverlakes a bill for 3 hours of my time = R4500 (R1500 an hour - very cheap in the industry) - my accountant ask me R4000 per hour.
It is end of February and they just looooove to waiste my time
2 1/2 weeks later and when my husband got there now, he still has to fight to get the car. Which Silverlakes got paid for in full 3 days ago. I'm now going to send WeBuyCars Silverlakes a bill for 3 hours of my time = R4500 (R1500 an hour - very cheap in the industry) - my accountant ask me R4000 per hour.
It is end of February and they just looooove to waiste my time
Thank you for reaching out. We have tried to contact you but unfortunately did not receive a response. We sincerely apologise for any inconvenience this has caused and are here to help resolve the matter as quickly as possible.
Thank you for reaching out. We have tried to contact you but unfortunately did not receive a response. We sincerely apologise for any inconvenience this has caused and are here to help resolve the matter as quickly as possible.
