AJ
Andile J

1 reviews | Active since Jan 2010

21 Feb 2024, 11:23

Webuycars Mbombela Branch

I bought a car at Webuycars Mbombela branch in Mpumalanga in November, and Webuycars insisted I take a warranty for the car which I did through them. Last week the car broke down, and when I send the car for repairs Innovation (warranty) is refusing to pay because they say Webuycars was supposed to perform a pre-delivery service before handing over the car to me. In essence Webuycars sold me a defective warranty after insisting I pay for the warranty upfront. I am considering taking legal action against Webuycars for selling me a defective warranty. I am being sent from pillar to post.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply21 Feb 2024, 11:47
Official
Dear Andile

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards