SS
Sindile S

1 reviews | Active since Jun 2023

03 Jun 2023, 08:30

WeBuyCars knowingly sold me a car with a mechanical issue and didn’t disclose.

WeBuyCars knowingly sold me a car with a mechanical issue and this was never disclosed to me. The Darka report indicated that the car had no mechanical issues. I only drove the car for 2 weeks and it began to smoke heavily. When I took it to a dealership/workshop it was found that it had a faulty turbo and the car was burning oil which also impacted the engine even more. I’ve just found documentation inside the logbook of a diagnostic they did a month before I bought the car which indicated that the car had a mechanical failure. WeBuyCars knew the car was not in a good condition yet they continued with the sale and the issue was never disclosed to me.

For 2 full months I am paying for a car I’m not using because WeBuyCars is giving me the run around to get my car fixed or to give me a new deal.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply03 Jun 2023, 09:04
Official
Dear Sindile

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards