1 reviews | Active since Dec 2019
Webuycars Jhb: ****mers, lies and ******* who do not want to pay me back my money
The worst ****ming place ever to buy your car, worst is both sales people and customer care are not willing to assist with any query. The car I bought was a gold stamp and that was a complete lie, the car issues after diagnosis was well over R50000 and they still needed me to run around and get to the RMI place and now that I had my proof they do not want to pay back my money.
After all my failed attempts to get proper feedback as to when I’ll get my money, no one is unable to say. I even tried to escalate the matter to the manager at Customer Service (Shane Beige)- the most RUDE and unwilling so called manager ever, she wanted to do all the talking and worse part she didn’t even have her ducks in a row as I have an emails confirmation of things and she comes with policies and procedures with no correct info. She was also very disrespectful when I asked for her to try and assist in the refund matter and where it is now. NEVER BUY A CAR FROM THIS COMPANY. Their employees are even worse than the cars that they sell.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
