1 reviews | Active since Jan 2021
Webuycars is a ****
Think very long & hard before purchasing at WEBUYCARS as their refund process is designed so that you can never get your money back.
I cancelled the purchase of a vehicle midway due to some issues i felt were not properly communicated on the Dekra report. I requested for a refund on 20/05/2024 two weeks later, I am still waiting despite their claim of a refund taking up to 72hours. The salesperson says they have submitted the refund request,I have sent all the relevant documentation when I call the customercare to follow-up they claim there is nothing they can do on their end and then put me through to the salesperson who in turn confirms that he submitted the refund.It is a never ending circle of uselessness for such an allegedly reputable company.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
