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Pearl S
1 reviews | Active since Mar 2019
04 Oct 2022, 12:25
WeBuyCars Horrible
We bought car April with a yellow sticker, meaning its has warranty and passed dekra test and has no problems. Since we received the car its been in and out for repairs and now its the 2nd month without a car. Its with their mechanics. It came back with a chipped windscreen, some parts are missing and it broke down the next day.
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Pearl S's updateReviewer Update
06 Dec 2022, 07:41It's been 2 months exactly since you said you are investigating. I still don't know what's the process, what should I expect and your time frame. It's sad that you are such a big brand but your customer care is so *********** and pathetic. I need answers no one is saying anything. We chose car and sent the details to Simphiwe and he hasn't said anything. When we call he doesn't return the calls or respond to emails. What do we do now?
PS
Pearl S's update06 Dec 2022, 07:41
Reviewer Update
It's been 2 months exactly since you said you are investigating. I still don't know what's the process, what should I expect and your time frame. It's sad that you are such a big brand but your customer care is so *********** and pathetic. I need answers no one is saying anything. We chose car and sent the details to Simphiwe and he hasn't said anything. When we call he doesn't return the calls or respond to emails. What do we do now?