MK
Mayur K

1 reviews | Active since Aug 2021

24 Feb 2022, 17:10

WebuyCars Germiston

Vehicle 2017 Hyundai Grand I10 1.25 Fluid was purchased from Webuycars Germiston on the 10 December 2021 with a dealer warranty , the car has been taken in since the 28th January 2022 and is currently sitting with Jagautotech and they are waiting for feedback from Webuycars , we have sent a number of follow up emails and have not had any feedback and direction and frankly speaking this is appalling service.

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply25 Feb 2022, 07:53
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards 
MK
Mayur K's update30 Mar 2022, 10:20
Reviewer Update
Good Day, This issue has still not been resolved and it has been extremely costly and draining. The only way I feel this matter will get resolved is if I take this up with the motoring ombudsman. We have asked for the deal to be cancelled and to be settled without being negatively impacted as we have barely had the car since purchase. This has been a long and atrocious process.
MK
Mayur K's update01 Apr 2022, 15:23
Reviewer Update
Good Day, This issue has still not been resolved and it has been extremely costly and draining. I have taken this matter up with Motor Industry Ombudsman of South Africa (MIOSA).