TP
Tavis P

1 reviews | Active since Aug 2023

23 Aug 2023, 12:15

WeBuyCars

My partner bought a car from we buy cars in Silverton 2 months back. I am doing this review to hopefully let other buyers understand that WeBuyCars has ZERO customer care and don't look after their customers. Also no one can make a decision. The Manager of Silverlakes was riding around on Segway and would not get off it when we wanted to ask questions. VERY Unprofessional. All he could say was sorry I can't answer the question or I don't have the authority. What is the point of a Manager if all they can say is that!!!! For the price of her car they couldn't even offer a coffee while we had to wait. Sorry they need to go on a course to look after customers as they are useless in that department. All I can say is WeBuyCars needs alot of rethinking to do if they think customers ever want to promote their business as I am for sure one that will always give them the finger and help potential customers to not go to any stores.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply23 Aug 2023, 12:29
Official
Good day,

It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?