1 reviews | Active since Aug 2023
WeBuyCars
My partner bought a car from we buy cars in Silverton 2 months back. I am doing this review to hopefully let other buyers understand that WeBuyCars has ZERO customer care and don't look after their customers. Also no one can make a decision. The Manager of Silverlakes was riding around on Segway and would not get off it when we wanted to ask questions. VERY Unprofessional. All he could say was sorry I can't answer the question or I don't have the authority. What is the point of a Manager if all they can say is that!!!! For the price of her car they couldn't even offer a coffee while we had to wait. Sorry they need to go on a course to look after customers as they are useless in that department. All I can say is WeBuyCars needs alot of rethinking to do if they think customers ever want to promote their business as I am for sure one that will always give them the finger and help potential customers to not go to any stores.
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
It's unfortunate to hear this. We would like to get more information regarding your experience.
Would you please complete our Customer Care form here: www.webuycars.co.za/customer-care in order for us to do so?
