jB
jack B

1 reviews | Active since Aug 2020

03 Oct 2023, 12:23

Webuycars fault repair refusal

I bought a car on 5 Aug with 3 faults. 2 have been fixed after 6 weeks and a lot of mails. There was a crack in the right front rim. Webuycars refuses to pay for the repairs as the Dekra report should have shown it according to them. It came to my attention as a slow puncture when the tyre shop showed the crack I have paid R850 to repair the crack. Photo is available

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply03 Oct 2023, 13:04
Official
Dear Jack

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
jB
jack B's update03 Oct 2023, 13:41
Reviewer Update
Thanx