NR
Natalie R

1 reviews | Active since Feb 2022

27 Sept 2023, 13:28

WEBUYCARS EPPING

Bought a car cash previously and had no issues however I bought a car through finance 3 months ago and let me just say that THEY DO NOT ASSIST when issues arise. They do not listen to the client and do not try to make u happy as the person who is paying. A part of my car was broken when they sent it for a service and they are not willing for me to return the car. I am now without a vehicle since Saturday because it is at repairs due to this thing that was broken during the service. I am so sick and tired of going back and forth trying to get assistance. Please rather go elsewhere where u know they will respect u and your money.

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Replies (4)
Webuycars.co.za
Webuycars.co.za's reply27 Sept 2023, 14:09
Official
Dear Natalie

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply09 Dec 2023, 17:16
Official
Good day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards
NR
Natalie R's update10 Dec 2023, 08:17
Reviewer Update
I have not received any email correspondence so I do not view this matter as closed
NR
Natalie R's update10 Dec 2023, 08:19
Reviewer Update
In fact no one from the branch has contacted me in any way