WeBuyCars - dont go near the place

I purchased a bakkie on 23/5/25 from Silverlakes WeBuyCars. I chose to go to this dealer instead of a 2nd hand garage of which there are numerous in this city. Car was paid cash - R150 000.00. This was taken for a test drive. No Warranty/Service Plan/Rim protection plans were made available to us whilst completing the financial side of the transaction. Already no customer care or concern was shown. We did however have to have Car Insurance (OUtsurance) which was signed and debited before we left the premises. This was a non-negotiable option.

On 27/5/25 we had a breakdown & had to arrange for a tow-in as one of the Fuel Injector seals had split. Repairs were undertaken by ourselves at an outlay of R5000.00. ( also not budgeted for) This Bakkie has had a total of 3 town-ins since with more and more repairs needed to be done. (quotes and invoices are available.). I have spent a total of R30 000.00 on repairs since purchasing this bakkie. Nobody at anytime called us to find out "how we were enjoying" our new purchase. Purchase price was paid in full and obviously commission to the sales person. As far as I can see, - (WeBuy Cars) had done their part and that was the end of that. The vehicle has since been towed (3rd time) in to the Mechanic as the Fuel Injectors have now blown and is totally undriveable.( another quote of R28 955.62) has this morning been declined by We buy Cars. No offer of assistance or willingness to cover the costs of repairs . Where is the customer care? - If this bakkie was in such poor condition - firstly it should never have been sold - should be taken to the s****yard . We have till today still not been able to drive this bakkie. I had to make a very sudden and unexpected purchase as our previous bakkie is no longer driveable.

I have had to make use of overdraft facilities which I dont have. I had to use UBER on numerous occassions to get around. We are borrowing a bakkie so my husband can get to work. Only yesterday did WeBuyCars Warranty/Service plan & rim protection start contacting me ( a little bit too late- ( endless calls). The lack of service is just too much to comprehend and I am without a bakkie and my money. So Im definitely not receiving any benefits only WeBuyCars as far as i can see. The massive advertising campaign on radio/TV/ is clearly is misleading the public.