TR
Thabiso R

1 reviews | Active since Oct 2019

11 Sept 2025, 15:25

Webuycars doesn't give a **** about it's customers

I bought a Ford Ranger 2.2tdci super cab from Webuycars East London branch in April this year, the vehicle broke down the same day, between East London and Queenstown. I contacted them immediately and launched a complaint, they told me to take the vehicle to an RMI approved workshop. I sent them a quote and it took them forever to get back to me just to reject my claim saying that I bought the vehicle with issues highlighted on Dekra report.

I then had to pay the bill myself. I paid close to R15k to get it fixed, including towing it around etc. From there onwards it has been issue after issue, I have been in and out of the workshops and the problem still persists. This week I made the decision to cut my losses and sell it back to them, they explicitly told me that they cannot make a deal with me because of the issues that they sold the vehicle with. Webuycars is a great place to get a car until something goes wrong, then you are on your own. What I hate most is the fact that they pushed me to an RMI approved workshop and got charged so much money only for them to show me the middle finger. I never this disgusted😡😡.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply11 Sept 2025, 15:29
Official
Hello Thabiso,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.