Webuycars does not take customer service serious.

I purchased a vehicle on auction which was situated in Durban. Because I am based in Johannesburg I re**** on the Dekra report which indicated fair usage for a vehicle being 9 years old. Nothing major - all matters indicated being good or average. Upon conclusion of the sale I was informed to sign the inspection report (which was further completed by the sales rep in branch) and they will complete the checklist. I arrange for collection by one of my branches in Durban and they returned the vehicle to me over the weekend. I physically then received the vehicle on the Monday. The vehicle received and the vehicle per Dekra report are NOT the same. The vehicle has massive repairs work done to the bakkie load bin with body putty and what appears to be tin spray over that. The nose was in an accident and respray work was done there too. The dekra report stated it was in average condition with scratches and dents - not rebuild! The tyres were noted on the dekra report as good and when it was checked by tyre company it was noted to be perished and hard and not road safe and all 4 have to be replaced. The bonnot does not close which was also not noted on the dekra report. I reported this to webuycars who responded in return that the vehicle is sold voetstoots on auction and I have no protection under the CPA and I am welcome to report them to the motor industry ombudsman. The challange I am facing is the ombudsman takes 30 days with an outcome and this vehicle was purchased as a working vehicle for a business who cannot stand still for 30 days. I am highly and very disappointed in this poor service as why have they supp**** a dekra report if this does not clearly indicate the condition of the vehicle and they then just hide behind AUCTION. I will not recommend people to do any business with webuycars if this is their way of handling a very valid customer complaint as what they promised me on paper vs what I got is chalk and cheese! Absolute POOR customer service!