WeBuyCars do not care!

We purchased an A rated vehicle with a clean DEKRA report from WeBuyCars. After 2 days of ownership we experienced problems with the clutch and gearshifter, worn shock absorbers and noticed evidence of a serious accident in the body work. We took the vehiclebin for a full technical inspection at another DEKRA branch that confirmed over 90 faults. An inspection and quotation from Action Ford confirmed the technical faults and an inspection and quotation from a Ford approved panelbeater confirmed repairs and reworks on the body that needed correctional repairs. All to the value of over R90k. We approached Webuycars for suggestions to repair or replace. They agreed to have it repaired but that our warranty had to cover the technical repairs. To a vehicle that was sold Cash Retail and as an A rated, Roadworthy vehicle. No faults on the DEKRA report. For fear of resale value and high risk we decided to rather return the vehicle for a refund. Webuycars promised to refund within 5 working days. It has now been two weeks and they just reply with "we are attending to it*. They pride themselves on immediate payment upon the purchase of a vehicle but cannot administer a single refund. It is impossible to communicate with anyone from Customer Care, Sales and Administration whose details are top secret. These people have no knowledge of Customer Care and after sales service. You are just another number. Think twice before dealing with them as a cash customer.