Webuycars Customer Care NIGHTMARE.

Wow. I am writing this with tired eyes and a drained soul. This company took me for the longest ride.

I bought a vehicle from them. Two weeks later the car broke down. I wanted a refund as I wanted to buy somewhere else instead.

What an absolute nightmare. It has been 2 months and I am STILL fighting with them and the bank. I am still waiting for webuycars to settle the loan I took from the bank.

Customer care is nothing but a robot channel that I had spent over R1000 of airtime on trying to get in contact with my agent that was assigned to me at Webuycars.

My agent did not contact me. Did not update me. Is always busy when I call. Just out-right terrible service. TWICE I had to phone HIM to confirm if he got emails which I sent him. I had to phone HIM to make sure HE checks his emails.

I do NOT recommend this 'dealership' to ANYONE.

They are VERY quick to sell and buy a car. But gees, if you have any issues they turn a blind eye VERY quick.

DO NOT TRUST THEIR RANKING SYSTEM. Their cars are rated from Platinum - Gold - Silver with each category referencing the state of the vehicle. These guys do a VERY rudimentary check on the car. I wouldn't trust them from a bar of soap after my whole experience.