VK
Vusi K

1 reviews | Active since Nov 2017

17 Jan 2026, 11:01

Webuycars customer care is full of ************ *****s

Webuycars customer care has very dishonest agents working there they lie to cover their seniors. I have been calling them for an entire 6 days about 3-4 times constantly and with each call I make I am told the lines are busy as soon as the next available agent is free I'll receive a call back and it hasn't been happening. These calls are a follow-up on a matter I raised in December 2025 which is being blatantly ignored, the matter is concerning a lemon disguised as a car which I bought from them wherein which the condition report had some very crucial information deliberately omitted to hide any defects and or faults. Throughout this entire ordeal I've come to a realization that the company is full of very ************ people working for them and they all cover each other to protect their bread and butter at the expense of disgruntled customers no matter the cost.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply20 Jan 2026, 10:14
Official
Hello Vusi,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.