Webuycars costing me time, money and poorest service ever. NO respect for their clients.

Absolutely unimaginable poor service. Frustration to the max! First I was sold a car with false DEKRA report-gearbox was defective and I discovered this one week after buying car from Webuycars. DEKRA report stated gearbox was in perfect working order, but it was indeed not the case. THEN I gave car back and was assured I will have my money back within 5 days. It took more than a month of constant phoning and begging before I was eventually paid out. (not the full amount as was promised) After confirming per email and per telephone that I will be paid out with full amount of car as well as Warranty cost, I am still struggling to get warranty money back (4 months later!)

I communicated patiently with Webuycars for 2 months regarding warranty (them assuring me they will sort it out), then after 2 months I am told I must contact insurance company myself. On contacting insurance company, they can no longer pay out full amount as policy has been active too long (obviously the time Webuycars kept me waiting and falsely trusting they will pay me back as promised).

I can not even express how upset I am. Please do not support this company.