WeBuyCars collected both motorcycles but still no refund or update

WeBuyCars responded to my previous HelloPeter complaint on 25 February 2026 stating that they were investigating the matter.

Following that, their logistics team collected two motorcycles from my premises on Friday, 27 February 2026:

• Case 133592 – KTM 50 • Case 134489 – MV Agusta Dragster 800

Both motorcycles are now in WeBuyCars’ possession.

Since the collection, I have sent follow-up emails requesting confirmation of receipt and the timeline for the cancellation and refund processing, but there has been no response at all.

At this point the situation is simple: WeBuyCars has the motorcycles, but I still have no confirmation of the refunds.

I would appreciate a clear response from WeBuyCars confirming:

• Receipt of both motorcycles • Confirmation of cancellation of the transactions • When the refunds will be processed

If this continues to be ignored, I will have no choice but to proceed with legal action.