CB
Casper B

1 reviews | Active since Jul 2012

27 Sept 2021, 13:25

WeBuyCars - Can't sell cars

Did the test drive, wanted the car. I could NOT be more clear when I said that I wanted the car. I offered to put down a holding deposit and was told that they do not take holding deposits (the first dealership I've ever seen do this), I offered to sign OTP, they did not need this. All they wanted was an online application. Was then told to wait until Monday for things to 'process'. Monday I get called and told that the car was sold. Manger's story is basically "oops, we'll talk to the person".

I have never been handled by more inadequate salespeople in my entire life. I can not recommend this company for anything else, other than absolute disappointment.

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply27 Sept 2021, 13:49
Official
Thank you for your feedback. We are busy investigating the matter and will provide you with feedback as soon as possible. Regards
CB
Casper B's update28 Sept 2021, 18:50
Reviewer Update
What is your company going to do about this? This specific branch has not offered any real immediate resolution and does not seem to intend on doing anything. It's dealerships like yourself that give the overall industry such a poor reputation.