CE
Chris E

1 reviews | Active since Oct 2021

02 Sept 2025, 00:50

Webuycars BAD Service. Pending

In my opinion stay Far away from webuycars. Except that they owe me a large amount in Refund for weeks and cover it with lies they are also in my opinion *********. Example: I financed a vehicle from them last week ( told them to transfer R 40 000 for deposit that is not even half of what they owe me) .We took delivery last week Thursday afternoon only to find on Friday ( not even 24 hours later) that the wiper blades are BAD with the left front disintegrating. I send the salesman a video and he responded that Dekra did not pick it up and it is a wear and tear item so it is for my cost. R 750.00 later within 24hours???? Meanwhile they stall my payment for so long ( I still got no idee why ) and obviously they get interest on My money until someone process the refund. No one seems to be in a position to make decisions?? Customer care keep referring me back to the useless people I was dealing with at the branch. There are a lot more to this story with BAD experience. My personal opinion is to be careful of them. They are quick to take your money and then it seems they just don't care as if you are not a customer.

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply02 Sept 2025, 08:23
Official
Hello Chris,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.
CE
Chris E's update02 Sept 2025, 12:22
Reviewer Update
Once again a automated reply and NO action.
This confirm my point that Nobody takes responsibility.