WeBuyCars - Bad service and losing out on car deals due to *********** sales rep

Owen (sales rep at South gate branch) The sales rep has proven to be incapable of assisting on two separate occasions both one and a half week apart leading to us losing out on vehicles we wanted to purchase. Lack of effort and co-operation from his part and profiling.

We wanted to purchase a Landrover discovery 2 and he kept saying he can't get it started and did not put effort which led to the vehicle surprisingly being started and reserved for another customer by a different sales rep.

2nd vehicle was a Mitsubishi Pajero. He claimed the battery was not working, and took the car to the workshop. we were in contact every 2nd day until i offered to bring my own battery to test the vehicle. Only to find the vehicle already in the front being sold and signed for by another customer by a different sales rep. We had been coming to the branch on numerous times.

I have voiced my query to the branch manager and other sales rep. I would not recommend WeBuyCars to anyone else due to this bad service and response. We lost out on two very good cars and we needed them urgently.

What a waste of time and effort and now we have just wasted almost 2 weeks and have to start afresh searching fro a vehicle.