WEBUYCARS Bad Service and bad customer service agent - Carin Dreyer & Amanda

It has been three weeks since my initial review of bad experience i am experiencing with WeBuyCars, the issue has not been resolved still, Carin Dreyer - Customer Care Agent has a very bad customer service, please request to see the emails and check how unprofessional when communicating with the Mercedes-Benz dealer service agent.

She promised to make/request a payment for my car to be released by the workshop but did not do it, i called this morning at 09:30 and she is told me the payment will take at least 48 hours and there is nothing she can do but i have already waited 3 weeks, i had to make an arrangement for traveling and been using public transport for the past 3 weeks because WeBuyCars and their Customer Care Agent Carin Dreyer does not want to assist but took my money.

I requested to speak to her manager Amanda but she never returned my call request, it seems its a family business they don't care, they are so unprofessional and they have poor communication skills.

What a bad experience, my wife is pregnant and we are facing a long weekend without a vehicle that i have paid for, i cannot wait to report this further. You are heartless WeBuyCars!

This was my second vehicle buying from WeBuyCars and i will never go there again