WeBuyCars Bad Service

Hi

Please kindly assist. Last week Thursday, I went to Silver Lakes in Pretoria because I was interested in a car, 2014 Jaguar XF which is white in colour. I gave my application forms and supporting documents to Tshepo, who I believe then forwarded to Hesme. I got an email on Friday from Hesme telling me that my application was declined. I then enquired for reasons and escalated the matter to Annelee, who I know because I had worked with her before when buying my previous car at WeBuyCars. Annelee called back to say the bank is requiring a R10k deposit on the car. I confirmed to her that I will pay the R10k deposit and I then forwarded her all my documents including the employment contract of the new company I have recently started with this month as per her requirement. Yesterday I confirmed again to her that I will pay the R10k. She then asked for a dummy payslip, which I told her she will also get today, even though I truly dont understand how the dummy payslip overrides the employment contract I submitted.

What puzzles me is that no one is responding to me now, from Tshepo at Silver Lakes to Annelee now regarding the car, and I see that the car is no longer reserved but back on the market as the next thing I will be told that the car is gone, the same way they did the same to me at Midstream last month.

Can someone please assist with this matter.