1 reviews | Active since Sept 2023
webuycars bad refund services
What a struggle to get my deposit refunded. I paid to keep the car so I can see it the next day in August. I did view the car but was not like the photos at all. since September I'm trying to get refunded but every one have a different story. I have phoned, emailed follow up and still nothing. the website stated ghat it will be done up to 4 business days.
Also on the same website it stated that according to the MIOSA act if the problem is not resolved in 10 business days then you can file a complaint. why do you have to go through all this trouble if they can just do there job.
I spoke to jaundre de Jager and his manager aphiwe that till now didn't even respond on any emails. what a great manager. Jaundre tried to help but the refund department must sort this out and I don't know why they asking Jaundre to assist in this matter if he is only Online Sales Support person.
People please think twice before you ever pay money to we buy cars. because it's the 13th of September and I'm still waiting to get refunded. sent all proof of payment and documents they need to do a refund but nothing.
your service is bad but quick to sell you something.
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
