Webuycars - ANGRY CUSTOMER

I am writing to express my profound dissatisfaction with the service I have received from Webuycars. Three months ago, I purchased a vehicle from your company. At the time of purchase, there were several issues with the car which I promptly reported within the stipulated 30-day period. Specifically, I visited your premises the very next week to address these concerns.

Regrettably, despite my timely reporting and subsequent follow-ups, these issues have yet to be resolved. The lack of responsiveness and accountability from your team has been highly disappointing. I have now been informed that no further assistance will be provided, leaving me with unresolved problems and an unreliable vehicle.

Furthermore, the DEKRA report provided is completely inadequate and does not follow through on its promises, further undermining my confidence in your company's commitment to quality and customer service. As the buyer of this vehicle, I am extremely unhappy with the DEKRA quality assurance program. The air conditioning has not worked from day one, and the vehicle sporadically overheats. Both of these issues were not specified in the DEKRA report. We re**** on this apparently reliable report in making our purchase decision, and now we are left with what could be a small issue that might escalate into a serious problem.

This level of service is unacceptable and reflects poorly on the integrity and trustworthiness of your company. I urge you to take immediate action to rectify this situation and uphold the standards of customer service that you profess to maintain.

I strongly advise potential customers to reconsider doing business with Webuycars based on my experience.

Please assist me with this matter promptly. Contact Ryan at *** as he is the owner of the vehicle.