LS
Lungani S

1 reviews | Active since Mar 2021

16 Aug 2021, 17:48

Webuycars

I have had one of the worst experiences with Webuycars, I purchased my vehicle a Peugeot 308 CC 1.6. It was a car of my dreams, little did I know that buying this vehicle would be hell on Earth, before I had bought the car it went in for major servicing which I paid R7900 and replaced all the wheels and wheel discs. Before taking the vehicle doing inspections with the sales executive Navin at the Springfield branch I noticed that there was no water in the water tank he replaced the water which is strange cause the coolant housing had been replaced and I paid R4000 for that fine I drove the car home and an error message appeared on my dash board that the coolant level is low as well as a fault with the engine, I then submitted a complaint and was dealing with Wynand Pieters from the complaints department who is now giving me a run around as Innovation says the cost must be paid from Webuycars I have driven the car ones and the car has been gone for over almost two months and is stuck with the mechanic waiting or payment for the repair that needs to be done on the vehicle, it’s really frustrating and irritating on the service which I have experienced from Webuycars. The head gasket needs to be replaced a condition that was pre existing before I bought the car and a fault that Webuycars Springfield neglected to tell me about, really disappointed with the service delivery and the process..!Would not recommend it to anyone, I’m paying for a vehicle which I don’t have and catching taxis like I don’t own a vehicle!!!!

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply17 Aug 2021, 08:19
Official
Thank you for making us aware of your experience with us. Your query is being investigated through our centralised customer care system. We will provide you with feedback as soon as possible. Regards