Webuycars *************

I purchased a Ford Ranger on saterday 06.01.2024 from webuycars Silverlakes. However driving just 10 min (8km) from their premises to get home, it has become un-drivable and I cannot use it. How can this be?

It had a platinum decra report with every item marked very good and in order. It has only 80 000km on the clock with a full Ford service record. Yet it still broke down!! I immediately called the branch and was advised to lodge a concern on the website. After lodging the concern, I wrote an email of despute to webuycars customer care. The return mail Ref 51371 with a promise to contact me. It is now Tuesday 09 January. Have tried calling customer service through the day.. of the 6 calls that were eventually answered, the reception informs me that the person dealing with my case is busy. I have no further confidence in this company and advise anyone buying a vehicle to think carefully. Everything on paper and advertised and communicated by the sales team was not the reality.