VS
Vukile S
1 reviews | Active since May 2023
17 May 2023, 12:21
Webuy cars The Dome Subaru forester 2016 faulty
My pensioner mom bought a Subaru Forester 2016 at WeBuy Cars The Dome on the 10th of May 2023.Just within 24hours of driving her new car she experienced a lot of issues with the car she just bought. None of the issues she is experiencing were on the Dekra report. She got afraid to drive it anymore, finally convinced her to take it back. She took it back where she bought only to be told to drive it back home and write on Hellopeter for her issue to be resolved. A 61 years of age she was told about something she has never had before she went to her car crying took her 5hours to drive back home but took her 50mins to get to the dealer. My mom is not feeling well please can someone assist her.
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Webuycars.co.za's replyOfficial
17 May 2023, 13:03Dear Vukile
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply17 May 2023, 13:03
Official
Dear Vukile
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
VS
Vukile S's updateReviewer Update
20 May 2023, 12:19Hello, how long are we gonna wait for the investigation? What is being investigated? The car is just sitting now my mom has no mode of transport and she has arthritis she cant walk for a long time. She paid more 200k for a car which is just standing. This is not right at all.
VS
Vukile S's update20 May 2023, 12:19
Reviewer Update
Hello, how long are we gonna wait for the investigation? What is being investigated? The car is just sitting now my mom has no mode of transport and she has arthritis she cant walk for a long time. She paid more 200k for a car which is just standing. This is not right at all.