AL
Ashley L

1 reviews | Active since Mar 2023

15 Nov 2023, 11:21

Webuy Cars after sales assistants

Hi there I bought a daihatsu sirion 2009 1.5 from Webuy cars Silverlakes on 7Nov 2023 my salesman was Tshepo, Letageng with him no problem he did his job very well we check the vehicle there was issues with the vibration on wheels and clutch three things where mentioned tyres light that's broken and bumper grill nothing else , on 13Nov 2023 not a week the morning my wife drove the car with kids it stopped she could not get any gears no compression the vehicle dies when she want to accelerate and engin vibrate , I contact Webuy cars they said launch a complaint I did that , they acknowledge with a email and gave me a case agent first it was Angelina masangu then she referred it to Kimberly Mngomezulu Now there is no more communication I have asked them emailed called them nothing ,this is after sales of webuy cars

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Replies (2)
Webuycars.co.za
Webuycars.co.za's reply15 Nov 2023, 14:14
Official
Dear Ashley

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
AL
Ashley L's update16 Nov 2023, 09:47
Reviewer Update
Webuy cars There has been no response from you I am waiting from Monday when my wife stuck on the road with the vehicle , no assistance no feedback no communication nothing no help , I took the liberty to report your business to the national customer and the Motor vehicle Ombudsman for poor service and neglect of your customers