VN
Viva N

1 reviews | Active since Aug 2024

01 Aug 2024, 16:04

We Sell Scars - after sales support is a battle.

It should be We Sell Scars. The after sales service is non- existent. The process of getting basic updates on an issue that We Buy Cars committed to rectify is a nightmare - all anyone seems to know is to tell you what management cannot approve or do. Tread carefully if buying a car and do not under any circumstances drive off even if the fault seems minor or is called an “easy fix”

0
Replies (3)
Webuycars.co.za
Webuycars.co.za's reply02 Aug 2024, 08:41
Official
Dear Viva

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
VN
Viva N's update02 Aug 2024, 09:29
Reviewer Update
Thank you for the response, will await feedback accordingly.
VN
Viva N's update21 Aug 2024, 07:42
Reviewer Update
Hello @WebuyCars two weeks later and there is no feedback….?