1 reviews | Active since Feb 2018
We Sell DEFECTIVE Cars
I was sold a defective Suzuki SX4 that broke down on my home from the dealership on the N14, I was alone and as a lady in today's times it was quite traumatic as it was unsafe and anything could have happened. Bearing in mind the car underwent all these "checks" and "roadworthy tests" to ensure everything was in working order - obviously these checks are baseless and should not be trusted. They refused to take the car back and instead insisted I give them a chance to fix it. There was a back and forth for two weeks when eventually the gearbox broke when they were on their way to deliver the car back to me because it was "fixed". They gave the car to me with a quarter tank of petrol (I'm being generous), hadn't even bothered t wash it and while having the car I filled petrol in it since I had to test drive it when they sent a "mechanic" to fix it, when they realized they couldn't, I was then asked to give them money to tow the car back to Pretoria - I live in the west rand. I asked for the petrol to be refunded as petrol doesn't come cheap these days and I was told a solid no. During this whole ****py experience I was the one having to follow up with them EVERYDAY. Thanks to this when having to apply for another car I had to accept a higher interest rate due to apply for finance again within a short period of time. If you value your time, money and your life I would find a more reputable dealership to give your business to. Needless to say, if there was a negative rating I would give it to them.
Hi Alisha,
Thank you so much for making us aware of this situation. Kindly find that we will investigate the matter and revert back with feedback as soon as possible.
Regards,
Hi Alisha,
Thank you so much for making us aware of this situation. Kindly find that we will investigate the matter and revert back with feedback as soon as possible.
Regards,
Hi Alisha,
After an investigation, we found that this matter has been solved and finalized.
Regards,
Hi Alisha,
After an investigation, we found that this matter has been solved and finalized.
Regards,
