HT
Howard T

1 reviews | Active since Nov 2013

19 Oct 2023, 18:34

We Dont Buy Cars

I was interested in selling my 2016 BMW X3 so I went onto the website and filled in the data requested and got a mail back giving me the parameters for valuation for the vehicle. I then clicked on the valuation booking tab and got a reply to go to Goodwood. As I live in the Southern Suburbs it would be a trek to go there. When I called the number given the person knew nothing about conducting a physical valuation. I remember seeing a "we buy cars" pod at a shopping centre nearby and stopped and there was a person within 10km a very helpful guy Beuren who checked it out and took it for a drive and took pictures he then submitted the info and the offer came back 80k less than the lowest price on the parameters indicated. I turned their offer down and decided to check on some of the used car sites what the current retail is of my vehicle and saw about 10 vehicles similar mileage retailing at twice the price I was offered so for me it was not a pleasant experience as I have looked after my vehicle and had it regularly serviced

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply20 Oct 2023, 09:13
Official
Dear Howard

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards