RH
Roxsanne H

1 reviews | Active since Jul 2023

03 Jul 2023, 12:08

We buy fails.

Dear we buy cars. I thought my first car experience would be much better hence I went with we buy cars. I am disappointed in the service you provide. As customer we get rushed, and buy that I mean collecting appointment was made for me last minute I was rushed to get there and then they could not locate the car. Secondly communication after a sale has been done - *sucks*. Thirdly communication from we buy cars relating documents from sales executives and so on is terrible they do not follow up or keep the customer updates. I expected more we buy cars, very disappointed.

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Replies (1)
Webuycars.co.za
Webuycars.co.za's reply03 Jul 2023, 12:16
Official
Dear Roxsanne

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards