we buy cars- we sell broken cars- we don't care

They owe me 12k and till now one one knows why I can't get my money back. We bought a car from them in December and had to hire a car at the end of December to go on our trip to cape town as the car kept miss firing.

Than after fighting with them to take it back as per they policy they have one person who dealt with my complaint and was never available. It was the most stressful experience during my first trimester of pregnancy and till this day we are still trying to get back a refund on the money that is owed to us. The excuse on the call center is they don't deal with EFT payment. The dealership in cape town is useless who won't do the refund . If rather buy of Facebook for the next car mind u they still sold the car we returned on auction lord bless that unfortunate person.

i am 5 months pregnant and calling the call center for assistance. i spend more than 30min a day of my work time, i am from Durban and had gone all the way to cape town to view the car , one the car was bought it was fine for a week until we used it on our holiday to cape town, the miss fire was so bad we had to park the car of at Umtata.

we hired a car and could not claim back the 11k we spent as we buy cars had the aduncity to tell us we should have called them nd told them they would have given us bolt vouchers from Durban to Cape Town?

Now there is money sitting in our we buy cars account that one one wants to assist on paying out. when i asked the lady assisting what exactly is the reason she said honestly speaking , i dont know why they dont want to pay you out. as the money was paid via online as per the criteria, documentation was done, they even have my previous complaint still opened.

don't ever buy form these people. no one is helpful, no one cares, as long as they benefit.