RR
Rushaan R

1 reviews | Active since Feb 2023

09 Jan 2024, 20:32

We Buy Cars, terrible service.

Over the past 5 years, myself and immediate family members have purchased 6 vehicles from We Buy Cars as well as recommending WBC to many people. However, lately the staff at most branches have become extremely arrogant especially at Midstream. They have now resorted to ******ion and heavy-handed tactics. We got a car for 60k and 24 hours later it was 80k. The arrogant salesman never mentioned all the additional costs until we were about to collect the vehicle. After enquiring and asking for a refund of the deposit, we were met with 1 arrogant person after the next. I WILL NEVER RECOMMEND WE BUY CARS AGAIN!

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Replies (3)
Webuycars.co.za
Webuycars.co.za's reply10 Jan 2024, 08:48
Official
Hi Rushaan

Thank you for the kind review!

Kind regards
RR
Rushaan R's update10 Jan 2024, 15:58
Reviewer Update
Just shows what little respect We Buy Cars has for their clients. They didn't bother to read my complaint. They just answered with a standard answer "thank you for the kind review "🤬. We Buy Cars, your service is ****e! Take a minute to read my reviews thoroughly and take note of the *** service we received from your Midstream branch 😡
Webuycars.co.za
Webuycars.co.za's reply12 Jan 2024, 08:46
Official
Dear Rushaan

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards