WE BUY CARS - SILVER LAKES PRETORIA - REDICULOUS SERVICE - F AND I NEEDS TO BE FIRED

WE VISITED THREE WE BUY CARS DEALERSHIPS ( THE DOME/ GERMISTON AND FINALLY SILVER LAKES PRETORIA. NOW WHILE I CANNOT FAULT THERE BUSINESS MODEL AND PRESENTATION/ LAYOUT, I HAVE A SERIOUS ISSUE WITH THE MANNER THE SPECIFIC F AND I DEALT WITH THE APPLICATION. THE SALES PERSON FARAAD EBRAHIM, SILVER LAKES PRETORIA, WAS VERY HELPFUL AND ACCOMMODATING HOWEVER I ASKED HIM MULTIPLE TMES WHO THE F AND I WAS THAT WAS DEALING WITH THIS APPLICATION WITHOUT ANY JOY. I SHARED WITH HIM THAT THIS WAS FOR MY DAUGHTERS 21ST BIRTHDAY THURSDAY, 13 OCT 2022 AND HE ASSURED ME THAT HE WOULD MAKE SURE EVERYTHING WAS SORTED AND ACTIONED SO THAT I COULD PRESENT THIS GIFT FOR HER BIRTHDAY. NOW HERE IS THE THE HUGE PROBLEM, THIS IS SUCH A SILLY EASY TRANSACTION THAT I CANNOT FATHOM HOW THIS COULD BE MUDDLED SO BADLY. ITS A R 200K CAR WITH A R 100K CASH DEPOSIT. THE R 100 K TO BE FINANCED WAS APPROVED ON TUESDAY MORNING 11 OCT 2022 AT 10AM YET THE F AND I STILL DID NOT PROCESS ANYTHING. SO ALL IN ALL MY DAUGHTER WILL NOT BE RECIEVING HER CAR ON HER BIRTHDAY AS I CANCELLED THE DEAL OUT OF PRINCIPLE. I BUY MANY CARS THAT ARE 10 TIMES MORE AND HAVE BOUGHT 6 VEHICLES IN 1 YEAR IN EXCESS OF R 700K, OF COURSE TRADING AND UPGRADING. FINANCE APPROVAL NEVER LONGER THAN 1 HOUR APPROVAL AND I DRIVE OUT THE SAME DAY. WE BUY CARS !! I TOLD MYSELF INITIALLY THIS IS A GREAT EXPERIENCE TO PURCHASE A CAR UNDER ONE ROOF BUT I WILL NEVER SUPPORT THIS BRAND AGAIN.