EvdW
Elsabe van der Walt

1 reviews | Active since Oct 2015

30 Nov 2022, 07:48

We Buy Cars ****

Bought a "A" rate vehicle with a very good Dekra report from We Buy Cars the Dome. They suggested I Take out an extra warranty ,which I did. Took the vehicle for a full service and discover that all 4 shocks was damaged. There warranty did not want to pay to fix, said that We Buy Cars must pay because there Dekra report was false. After many emails, phone calls they send an email to say they will pay within 48 hours halve of the amount that I paid to fix . It is now 19 days later and still nothing. Nobody takes my calls (cut me off when they hear it is me) no reply on emails. NEVER AGAIN will I buy from We buy Cars. Most unhelpful company and to me act like ********. Eagerly takes your money but no help afterwards.

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply30 Nov 2022, 15:34
Official
Dear Elsabe 
 
Thank you for bringing this to our attention and for taking our call earlier. 
 
Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.
 
Kind regards