CB
Chantelle B
1 reviews | Active since Jun 2016
02 Mar 2023, 12:03
We buy cars refuses to pay faults on vehicle purchased
Bought a vehicle on 21 Des. On 13 January we saw an oil leak on the vehicle that was not mentioned on the dekra report and reported the matter on the same day. After numerous attempts to find the oil leak and different repairs being done on the vehicle in order to solve the problem an amount was outstanding and invoice forwarded to We buy cars to be settled. They now refuse to pay with a different excuse everytime as to why. The worst after sales service ever. Quick to sell the car but when issues arrise they just aren't as interested in you. Will never recommend to anyone and I'm taking the matter to the Motor Industry Ombud of South Africa (MIOSA)
Helpful (0)
Replies (3)0
Replies (3)Webuycars.co.za's replyOfficial
02 Mar 2023, 14:17Dear Chantelle,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Webuycars.co.za's reply02 Mar 2023, 14:17
Official
Dear Chantelle,
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
Thank you for bringing this to our attention.
Our sincerest apologies for the negative experience you have had.
We are busy investigating the matter and will provide you with feedback as soon as possible.
Kind regards
CB
Chantelle B's updateReviewer Update
07 Mar 2023, 08:49Useless!!! Still no feedback from We Buy cars. Will make sure everyone knows not to trust them and their Dekra reports!
CB
Chantelle B's update07 Mar 2023, 08:49
Reviewer Update
Useless!!! Still no feedback from We Buy cars. Will make sure everyone knows not to trust them and their Dekra reports!
Webuycars.co.za's replyOfficial
08 Mar 2023, 09:07Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Webuycars.co.za's reply08 Mar 2023, 09:07
Official
Good Day,
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
Thank you for bringing your concern to our attention.
This matter has been investigated and feedback has been provided to you accordingly via email.
We regard this matter as closed.
Regards
