SB
Steven B
1 reviews | Active since Jun 2019
11 Jun 2019, 10:34
We Buy Cars - poor service
Terrible service. Salesman treat you as if they are doing you the favor. They dont call back, and they dont give a **** when you have a problem.
Helpful (0)
Replies (8)0
Replies (8)
Webuycars.co.za's replyOfficial
11 Jun 2019, 10:39Hi Steven,
I apologize for the lack of service you claim to have received. Did you buy a vehicle from us or are you interested in one our floor? What branch did you visit ? Can you provide me with the sales person's name that assisted you? I really want to investigate this matter and revert back with a solution.
Kind Regards
I apologize for the lack of service you claim to have received. Did you buy a vehicle from us or are you interested in one our floor? What branch did you visit ? Can you provide me with the sales person's name that assisted you? I really want to investigate this matter and revert back with a solution.
Kind Regards
Webuycars.co.za's reply11 Jun 2019, 10:39
Official
Hi Steven,
I apologize for the lack of service you claim to have received. Did you buy a vehicle from us or are you interested in one our floor? What branch did you visit ? Can you provide me with the sales person's name that assisted you? I really want to investigate this matter and revert back with a solution.
Kind Regards
I apologize for the lack of service you claim to have received. Did you buy a vehicle from us or are you interested in one our floor? What branch did you visit ? Can you provide me with the sales person's name that assisted you? I really want to investigate this matter and revert back with a solution.
Kind Regards
SB
Steven B's updateReviewer Update
11 Jun 2019, 10:45There was no salesman, after multiple attempts (forms, emails and phone calls), NOBODY WAS INTERESTED TO SPEAK TO ME. Only after I complained I received a call from your sales department. Sorry, the vehicle has been sold. So, lets recap, Your sales team is simply not interested.
SB
Steven B's update11 Jun 2019, 10:45
Reviewer Update
There was no salesman, after multiple attempts (forms, emails and phone calls), NOBODY WAS INTERESTED TO SPEAK TO ME. Only after I complained I received a call from your sales department. Sorry, the vehicle has been sold. So, lets recap, Your sales team is simply not interested.
Webuycars.co.za's replyOfficial
12 Jun 2019, 07:06Hi Steven,
I once again apologize for the lack of service you have received. I have also received your email and will make sure this brought under our branch manager's attention. He will give you a call asap.
Kind Regards
I once again apologize for the lack of service you have received. I have also received your email and will make sure this brought under our branch manager's attention. He will give you a call asap.
Kind Regards
Webuycars.co.za's reply12 Jun 2019, 07:06
Official
Hi Steven,
I once again apologize for the lack of service you have received. I have also received your email and will make sure this brought under our branch manager's attention. He will give you a call asap.
Kind Regards
I once again apologize for the lack of service you have received. I have also received your email and will make sure this brought under our branch manager's attention. He will give you a call asap.
Kind Regards
SB
Steven B's updateReviewer Update
13 Jun 2019, 15:04 It seems that your branch manager has about as much interest as your sales team. NONE
SB
Steven B's update13 Jun 2019, 15:04
Reviewer Update
It seems that your branch manager has about as much interest as your sales team. NONE
Webuycars.co.za's replyOfficial
13 Jun 2019, 15:08Hi Steven,
I was copied into the mail our branch manager addressed to you. The email address he used was *****. The email was sent to you yesterday at 8:45. I will ask him to call you again today.
Kind Regards
I was copied into the mail our branch manager addressed to you. The email address he used was *****. The email was sent to you yesterday at 8:45. I will ask him to call you again today.
Kind Regards
Webuycars.co.za's reply13 Jun 2019, 15:08
Official
Hi Steven,
I was copied into the mail our branch manager addressed to you. The email address he used was *****. The email was sent to you yesterday at 8:45. I will ask him to call you again today.
Kind Regards
I was copied into the mail our branch manager addressed to you. The email address he used was *****. The email was sent to you yesterday at 8:45. I will ask him to call you again today.
Kind Regards
SB
Steven B's updateReviewer Update
13 Jun 2019, 15:11An email was sent to me asking for my contact details. Those details were sent early yesterday. Please remove that email from your public response.
SB
Steven B's update13 Jun 2019, 15:11
Reviewer Update
An email was sent to me asking for my contact details. Those details were sent early yesterday. Please remove that email from your public response.
Webuycars.co.za's replyOfficial
13 Jun 2019, 15:12Hi Steven,
Unfortunately I cannot remove or edit anything we say on this platform. You are welcome to ask Hello Peter's admin department to remove it. We did try contacting you, but could not get an answer. Our branch manager will contact you as soon as soon as possible.
Kind Regards
Unfortunately I cannot remove or edit anything we say on this platform. You are welcome to ask Hello Peter's admin department to remove it. We did try contacting you, but could not get an answer. Our branch manager will contact you as soon as soon as possible.
Kind Regards
Webuycars.co.za's reply13 Jun 2019, 15:12
Official
Hi Steven,
Unfortunately I cannot remove or edit anything we say on this platform. You are welcome to ask Hello Peter's admin department to remove it. We did try contacting you, but could not get an answer. Our branch manager will contact you as soon as soon as possible.
Kind Regards
Unfortunately I cannot remove or edit anything we say on this platform. You are welcome to ask Hello Peter's admin department to remove it. We did try contacting you, but could not get an answer. Our branch manager will contact you as soon as soon as possible.
Kind Regards
SB
Steven B's updateReviewer Update
13 Jun 2019, 15:14I must arrange for the email to be removed? well done once again on amazing service. I will be sure to waste my time to correct your post.
SB
Steven B's update13 Jun 2019, 15:14
Reviewer Update
I must arrange for the email to be removed? well done once again on amazing service. I will be sure to waste my time to correct your post.