TV
Tanya V

1 reviews | Active since Jul 2016

11 Jun 2025, 12:57

WE BUY CARS ****: Platinum Lies, DEKRA ***** & "Go to Ombudsman" Brush-Off!

I'm exposing WeBuyCars' complete **** operation. My "Platinum A-Rated" vehicle needed R35,000 in repairs - yet their *****ulent DEKRA report showed "no major faults". When confronted, their solution? "Go to the ombudsman" - their standard brush-off to avoid accountability.

THIS IS THEIR PLAYBOOK: ✓ Sell overpriced "certified" cars with hidden defects ✓ Bait buyers with worthless Platinum A rated vehicle ✓ Use DEKRA reports that miss obvious problems ✓ When caught, tell customers to "go to ombudsman" (knowing most won't)

PROOF IT'S INTENTIONAL: • My R35k repairs included major issues found • Independent mechanic said these faults "couldn't be missed" in any real inspection (Ford dealership) • Their staff admitted off-record that "Platinum status means nothing"

WARNING TO ALL BUYERS: ⚠️ Their "ombudsman" line = admission they won't honor warranties ⚠️ Platinum Status = Marketing **** (not actual protection) ⚠️ DEKRA reports = Rubber-stamped to enable ***** ⚠️ No-haggle policy = No recourse when they cheat you

I've filed with the Motor Industry Ombudsman, but you shouldn't need to. AVOID THIS COMPANY - their business model is selling lies..

0
Replies (1)
Webuycars.co.za
Webuycars.co.za's reply11 Jun 2025, 13:02
Official
Hello Monica,

Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.

We are currently looking into the matter and will get back to you with an update as soon as possible.