FM
Fred M

1 reviews | Active since Jun 2017

07 Jan 2023, 11:39

We Buy cars only cares before u pay

The after sale service is horrible , was coerced to finish the cash purchase on a holiday after paying a huge holding deposit , after payment I was asked to wait for their accounts department to confirm if Payment reflected , same bank transfer took them 3 hours to confirm , then the NATIS document was not available, and no courtesy to inform customer the stages taken to have it ready

0
Replies (2)
Webuycars.co.za
Webuycars.co.za's reply07 Jan 2023, 14:47
Official
Dear Fred,

Thank you for bringing this to our attention.

Our sincerest apologies for the negative experience you have had.

We are busy investigating the matter and will provide you with feedback as soon as possible.

Kind regards
Webuycars.co.za
Webuycars.co.za's reply10 Jan 2023, 07:53
Official
Good Day,

Thank you for bringing your concern to our attention.

This matter has been investigated and feedback has been provided to you accordingly via email.

We regard this matter as closed.

Regards