We buy cars, not really....

For the past 4 weeks we have been struggling to get ány one from we buy cars to get back to us... We wanted to sell our car and then buy a bakkie áll from we buy cars. Firstly we went to the website, right no one contacted us... Thén we phoned their head office, were told someone will contact us by the next day. Never happened... Few days later we tried again, were told again someone will contact us. Its now been 3 weeks, a guy díd contact and would have phoned us to arrange to come see our car... Nothing, nada, niks... Apparently they really do not want any business...