RG
RJ G

1 reviews | Active since May 2013

01 Nov 2017, 16:40

We buy cars not being true to their word

After contacting we buy cars to sell my car, they send me the below email. Upon viewing my vehicle, they said that this is the cleanest example of this car they have seen, and nothing is wrong. But when we got to talking price, they said they send me the wrong email, and the they can only pay me R125 000.00. They apologized for the mistake. This is totally unprofessional. One would expect that people who advertise that they buy 2000 cars a month, know what they are doing.

Thank you for using www.webuycars.co.za.

With regards to your vehicle (your description): 2008 Audi TT TFSI Roaster S tronic S line Audi TT 2.0 TFSI Roadster S-tronic S-line. Full ho

We would be interested at a price of around R 150 000 to 160 000

Please respond to this email when you are ready to sell at this price, and we will call you to make further arrangements.

0
Replies (3)
RG
RJ G's update01 Nov 2017, 16:56
Reviewer Update
Just before they the managers come and reply that my valuation is not correct, and that you did not do your valuation right, see the attached valuation approved by transunion. Estimated value of your Audi TT Roadster 2.0T FSI S-Tronic 2008 model with 120,000 km, exellent condition. Vehicles similar to your Audi are worth between R 138,100 and R 168,800.
Webuycars.co.za
Webuycars.co.za's reply02 Nov 2017, 12:26
Official

Hi Rouaan,

Allow me to apologize for your experience. Kindly find that I have sent your complaint to the relevant department, and will revert back as soon as I receive feedback.

Apologies for the inconvenience,

Anet de Kock

Social Media Coordinator

Webuycars.co.za
Webuycars.co.za's reply03 Nov 2017, 10:03
Official

Hi Rouaan,

Kindly find that one of our Managers will give you a call today with regards to your complaint.

Please let me know if this is in order, and what time would suit you best?

Again, I truly apologize for the inconvenience.

Anet de Kock