We buy cars Midstream service disappointing

I bought last month from Midstream, till today I still can't licence the car because of tickets owing on the car. I called the sales agent together with the manager and I've been given the run around. I went there today & never have I ever been spoken to like that by the Manager where he told me his busy. All I want is to licence a car I bought from them but I have to keep chasing them up. So so so disappointed