1 reviews | Active since Oct 2015
We Buy Cars Midstream is a ****
Purchased a 2019 Volvo XC40, “ready” cash from We Buy Cars Midstream. The website showed it had a roadworthy certificate too- but it was false- I was given a voucher to do the test. Drove it once within the week. When I went to go meet the sales agent to do the test, I got indications that the engine was overheating. I made them aware and after the test was told to go to their workshop. The workshop told me the bad news that after spending my R307k for a “ready” car, I would be without a car for approximately 2weeks. Also depending on when We Buy Cars decides to accept their quote. I went to them to go collect my car papers. I was told the roadworthy docs would be shared electronically- still nothing even after I called to follow up with the sales agent. I told them I had errands to run and how this flipped my world upside down. They did not even care. The manager was so cold and me there is nothing they can do- not even be courteous enough to arrange an Uber home for me after I put fuel in the car expecting to use it. Only to find that that car had issues instead. I am livid and see that after they got my money they did not care about me and the inconvenience that they caused. I had to Uber myself to Kempton Park. I was unable to run my errands. Unable to fulfil promises that I made- all because of We buy cars Midstream.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
Thank you for bringing this to our attention. We truly apologise for the negative experience you’ve had, and we understand your frustration.
We are currently looking into the matter and will get back to you with an update as soon as possible.
